Welcome to i*sunglasses Affordable Designer Eyewear UK

FAQ

Do we ship outside the UK?
UK deliveries are free for orders above £10 but prices will vary from outside the UK. Please contact us for further details.

Do your sunglasses protect my eyes?
All our sunglasses are guaranteed to absorb more than 99% of harmful UVA and UVB rays, most are 100% as indicated in individual product descriptions. They conform to the new ISO 12311 and 12312 standards for sunglasses and protective equipment which has now replaced EN1836:2005 in the European Union. They also meet ANSI Z80.3 UV General Purpose Protection Standards. They reduce infrared rays and filter colour whilst maintaining high levels of visible contrast. Our impact resistant lenses have passed the FDA requirements (FDWA1) and as a result, they are almost unbreakable under normal use. They are lightweight, comfortable, durable and reduce glare.

Many of our sunglasses have optically-decentred lenses for clear distortion free vision.

Our sunglasses should not be used for direct viewing of the sun or in a solarium which could cause harm.

What are the differences in your lens types?
Polycarbonate Lenses: These are a higher quality material than standard acrylic lenses. They are particularly popular on one-piece and sports styles due to the ability of the material to bend without breaking and to be shatterproof.
Polarised Lenses: Polarised lenses have the benefit of filtering out reflected light and glare off water, pavement and snow. This lens works great for fishing, boating, driving or any other glare intensive activity. Polarised lenses are the best way to eliminate both glare and UV light. Polarisation is achieved by aligning the plastic/polycarbonate fibres in the lens to reduce refraction as light passes through the lens.
Flash Mirror Lens Coating: A special treatment is applied over the base tints to reduce light and glare. Flash mirror gives a slight mirror finish to the lens.

Do they come with a guarantee?
Yes, they come with a 14 day no quibble guarantee from the date they are purchased, for more information please refer to our guarantee page. Many of our product lines products come with a 12 month warranty against material defects (excludes scratching of the lenses). Please refer to the individual product descriptions.

When can I expect them to be delivered?
All orders are sent out the same day if placed before 2pm, Monday to Friday, or the next working day if placed after 2pm or over the weekend. They are sent by Royal Mail recorded delivery. In the unlikely event we are out of stock we will email you to let you know when to expect them or offer an alternative. We carry a large stock so it is not often we will not have your order. However, please allow working 5 days delivery time due to weekends, postal problems or unforeseen circumstances.

What happens if I do not receive the sunglasses?
All of our sunglasses are sent recorded delivery for your convenience, free of charge (UK only) so in the unlikely event you do not receive them you can contact us by email at sales@i-sunglasses.com

What happens if I am not happy with the sunglasses I order?
Our website has been designed so that you can see what our glasses look like. Our sunglasses are rigorously checked before being dispatched. If you are not happy with your order, we will exchange your glasses, or swap them for another pair of equal value, provided they are returned in unused condition within 14 days. Unfortunately shipping costs will be at your expense and we cannot refund any optional shipping upgrades you may have selected during checkout such as the Guaranteed Next Day Delivery or International Shipping options.

Is your site secure if I am paying by credit card?
Our site is safe and secure to use, all your credit card details are handled by our credit card payment system which is secured by a GeoTrust 128 bit SSL certificate. We never see or use your details directly.

I want to buy your glasses but dont have a credit card?
You can pay by UK cheque made payable to I-Sunglasses Ltd and sent to our postal address below, but please allow 5 extra working days for the cheque payment to clear.

Are your sunglasses original brands?
We sell many original and authentic brands such as Air Force, Biker, Biohazard, Birdz, BadAss, Choppers, CG, Diamond, DG Eyewear, Dirty Dog, Element Eight, Global Vision, FishGillz, Pablo Z, Road Warrior, Sturgeon Polarized, Virage, vu:du:uk and X-Loop, they are all guaranteed to be 100% authentic.

If there is anything further we can assist you with, please feel free to contact us via email:

sales@i-sunglasses.com

or write to:

i-Sunglasses Limited
257 Pall Mall
Chorley
Lancashire
PR7 3ND
UK

Document Last Updated: 17 September 2015

Disclaimer: All content on this website is provided for general information only and should not be treated as a substitute for the medical advice of your own doctor or any other health care professional. I-sunglasses Limited is not responsible or liable for any diagnosis made by a user based on the content of this website. Always consult your own GP if you're in any way concerned about your health.